Shipping & Returns

SHIPPING POLICY

Please allow 2-3 days to prepare your order for shipping. Olanani does not ship internationally.

 

DAMAGES

In the event that a product was opened, damaged or destroyed during shipping, please contact us immediately and save the original packaging. To report, send a picture of the damaged products emailing us at info@olananiacuoasis.com.

 

RETURNS

Your satisfaction is important to us. We want you to be happy with the products you purchase. We will gladly accept returns caused by our error. If you are not satisfied, you can return the product for a replacement or a credit. Please notify us within 15 days of delivery to receive a full credit. Email your intent to return to info@olananiacuoasis.com, along with your name, mailing address, reason for return, purchase identification number, and whether you would like to receive a replacement or store credit. Your replacement or refund will be processed upon our receiving the returned product/s.